Understand what’s happening NOW so you can plan for future success.
Our Customer, Employee, Market, and Organizational Effectiveness surveys are designed to give leaders an in-depth view of their current state so they can identify top areas for improvement.
Here is how it works:
Schedule a no obligation 30-minute call
with Nicole Casey, our Business Development and Community Relations Partner, to get started.
A PPG team member meets with you to identify what is to be measured and designs a survey for your review and approval.
We administer the survey or assessment and provide you with a comprehensive review of the results.
Set up a 30 minute call with Nicole so we can get to know each other and answer any questions.
Sometimes we just need the facts. How does my workforce’s engagement compare to others? How many valid customers are in my market? What do my customers think about me? How are the leaders in my company perceived by their team members? No matter what you want to learn, P&PG’s team of psychologists and marketing experts can help you ask the right questions to gain true, actionable insights.
P&PG Surveys are conducted via an online survey tool, individual interviews, and in-depth research. When conducting web-based surveys, P&PG uses a survey platform that’s GDPR/CCPA-compliant service. Results are compared to national and industry benchmarks when possible, and shared in comprehensive reports and consulting sessions. P&PG includes expert explanations, opportunities for improvement in all survey reports, and can deliver customized presentations to boards, frontline staff, and everyone in between.
P&PG’s Surveys can provide insights in critical areas for senior leaders:
PPG’s HR Evaluation assesses three aspects of your HR Department:
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Employee Engagement:List Item 1
The research is clear. Highly engaged team members are more productive, provide better customer service, and perform better in almost any measure of operational excellence. Find out how your team stacks up and learn what to do to improve.
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Customer Satisfaction:List Item 3
Customers have proven over and over again that will tell us what we want to know, if we’ll only ask. P&PG has proven methodology to maximize the quality and quantity of feedback you receive from customers, and standardized questions that provide insights on your perception compared to other companies.
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Market Research:List Item 4
P&PG market analysts conduct large-scale feasibility studies for new business units and small-scale database analytics on existing customer data. Learn how much capital to deploy on brick and mortar, new amenities, and optimize your promotions.
Final survey reports include three parts:
The final report from the assessment includes three parts:
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Reports with your raw scores.List Item 1
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Benchmarks and best practices compared to other organizations.List Item 3
We will help you understand the impact of your HR Department on the experience of every employee, whether positive or negative.
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Consultative debriefs that include P&PG observations and recommendations. These presentations can be customized to provide value for boards, frontline supervisors, or anyone in between.List Item 4
These three parts give you deep insight into your current state and the tools to build a concrete plan for how to leverage strengths and improve weaknesses.
Knowing where you stand is central to your organization’s success.
Schedule a 30-minute call today with Nicole to get started.
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Locations:
Oklahoma
2510 East 15th St, Suite 201
Tulsa, OK 74104
Montana
PO Box 160233
Big Sky, MT 59716