“ Daniel Goleman provides a new perspective, however, on how emotional intelligence can be a critical factor affecting a person’s resilience during crises. He explains that a person who is self-aware, socially adept, and empathetic will be able to survive and thrive on the other side of a life crisis because they have the social and relational skills to be able to handle unexpected and unfortunate circumstances. They know how to advocate for themselves, to problem solve, and to seek support when they need it the most.”

 

• A resilient person stores energy for investing in creativity and forward thinking rather than dwelling on things they can’t control.
• Resilience can benefit our working relationships . We have the ability to take things less personally and enjoy a good rapport with teammates.
• Resilience in the workplace is an antidote for burnout . People that are able to be agile and flow with change are fueled by an enthusiasm for their work. This leads to decreased absenteeism and increased engagement. 
• Resilient people are able to emerge as leaders during unexpected or intense change. We count on these people to guide us through challenges when circumstances may be uncertain
• Resilience is directly tied to wellbeing . When we are able to quickly recover from trials, we are less likely to be overwhelmed or experience anxiety. 

• Recall past experiences . Consider how you have handled adversity in the past. Reflect on what you did well and what you would like to do differently in the future. Discuss these thoughts with a coach or use a journal. 
• Recognize when you are avoiding change or difficulty. Dodging the emotions that come along with change is far less empowering than dealing with them head on. 
• Create a mantra that empowers you in the face of adversity . It may sound simple, but even saying  “I’ve got this!” can make a big difference in the moment. 
• Practice self-care. When we take care of ourselves in whatever way is most effective for each of us, we can be better poised to face challenges. From how we eat, sleep and manage our time, caring for ourselves increases our ability to be resilient. 

Going forward, what are some actions you can take to build resilience? 

Which of the above bullet points stands out as the one you would most like to work on?

• Competency 26: “Being Resilient” in the Korn Ferry Leadership Architect 
• Article: Resilience in the Workplace: What are the benefits and how can a business develop it 
• Article: Resilience: Build skills to endure hardship
• Article: How are emotional intelligence and resilience connected?