In today’s episode of Magic in the Room, Chris and guest Ben Scholl talk about how leaders can cultivate a vibrant and sustainable brand by helping team members thrive. Ben and Chris take on this topic through the lens of the hotel industry, but the three principles are the same in every context: create clear paths to growth, involve everyone in product design, and intentionally create human connection.
Find the article that goes with this episode at www.purposeandperformancegroup.com/elevating-housekeeping-roles-in-hotel-operations
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