04 Feb What Makes For a Good Day at Work?
What helps to make a good day for an employee? According to Gallup’s global research on employee well-being, it includes factors such as having a life full of love, having the energy to do what you want to do and giving back to one’s community.
One-third of global employees strongly agree with the statement, “The mission and purpose (what is given back to one’s community) of my organization makes me feel my job is important.” By moving that ratio to 8 in 10 employees, business units have realized the following:
- 51% reduction in absenteeism,
- 64% drop in safety incidents and
- 29% improvement in quality
The DTE Energy story
DTE Energy (NYSE: DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric utility serving 2.2 million customers in Southeastern Michigan and a natural gas utility serving 1.3 million customers in Michigan. The DTE Energy portfolio includes non-utility energy businesses focused on power and industrial projects, natural gas pipelines, gathering and storage, and energy marketing and trading.
In 2008, Gerry Anderson, then the President of DTE Energy, knew he was headed into a perfect storm. Early waves of the 2008 Great Recession were beginning to be felt and DTE’s employee engagement was sagging. Despite some initial doubt, Anderson turned to creating and living an aspirational organizational purpose of “We serve with our energy, the lifeblood of communities and the engine of progress” in order to weather the storm.
DTE’s leaders dedicated themselves to the purpose and helping employees connect their work with the ongoing well-being of their communities. As people judged the purpose to be authentic, a transformation began to take place. Engagement scores climbed and DTE’s stock price more than tripled from the end of 2008 to the end of 2017.
The bottom line
All sorts of goodness, both at home and work, happen when an employee feels their work and organization are helping their community prosper.
It is this “goodness” that drives the Purpose & Performance Group (P&PG). Contact us today to discuss best practices and ideas regarding the enhancement of your employees’ sense of well-being.
Turning Purpose into Performance, by Robert Quinn and Anjan Thakor