Who are our stakeholders? Why do they matter? In this episode, Luke, Chris, and Hannah explore these and other questions about facilitating change. Transformational change often requires a coalition of stakeholders that are united by a common good or shared purpose. Forming and sustaining an...

We all want is to feel seen, heard, and understood. When we can help our clients and customers feel that way, their experience with our brand soars. The G.U.E.S.T. Service™️ framework presents five powerful ways to be of service in a meaningful way that people will never forget....

Change is inevitable, and lately, it seems turbulent change has been the norm. As big and often unsettling changes have been thrust upon us as individuals, and on the organizations we lead, becoming aware of the stages of change, which take on a similar form...

My purpose is to help people flourish by enhancing the health of organizations.  As a part of this purpose, I am committed to sharing best practices regarding purpose-driven leaders, teams & organizations. Today’s best practices come from an article entitled “The Dual-Purpose Playbook” by Battilana, Pache,...

Our next discovery along the EQ spectrum is showing resilience. Daniel Goleman, considered one of the pioneers of Emotional Intelligence, shared in an interview about the powerful connection between resilience and EQ.  “Daniel Goleman provides a new perspective, however, on how emotional intelligence can be a critical...

As old routines and ways of conducting business have been turned upside-down in this turbulent COVID-19 world, it is time to take inventory of how we spend our time and energy. In this episode, Luke, Chris, and Hannah demonstrate in real-time ways to take inventory...