Change is inevitable, and lately, it seems turbulent change has been the norm. As big and often unsettling changes have been thrust upon us as individuals, and on the organizations we lead, becoming aware of the stages of change, which take on a similar form...
As old routines and ways of conducting business have been turned upside-down in this turbulent COVID-19 world, it is time to take inventory of how we spend our time and energy. In this episode, Luke, Chris, and Hannah demonstrate in real-time ways to take inventory...
In Part 1 of this conversation about action orientation, Luke, Chris, and Hannah each shared examples from their lives when they activated a specific initiative and its impact. In Part 2 of this discussion, your hosts share the benefits of being action-oriented, and specific tactics to ensure...
In Part 1 of this conversation about action orientation, Luke, Chris, and Hannah each share examples from their lives when they activated a specific initiative and its impact. Hannah reflected on her early career when she joined a sales team within a technical organization. But what...
Storytelling coach, podcast host and author Sarah Elkins joins Luke and Hannah to discuss how the stories of our lives provide clues to finding purpose. A big takeaway is how the stories we tell ourselves and others impact the way we show up in the world, and...
Trust takes courage. Accountability takes courage. Leadership, by its very nature, is a courageous act. In this episode, Chris, Hannah, and Luke share personal examples of courageous moments, and discuss what it means to have the courage to step. Can you remember a time in your...
The second discovery along the EQ spectrum is ensuring accountability. To ensure the type of accountability needed to execute successfully, we should focus on how accountable we are and also invite accountability from others. In this episode, Luke, Chris, and Hannah explore what accountability is and how to achieve...
In this episode, Hannah, Chris and Luke explore the question “what is service?” and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences! Chris believes that...
"Mindfulness" has become a buzzword in recent years, but what exactly is it, and how can it help us perform better as individuals and as leaders? In this episode, mindfulness & meditation coach, mental health practitioner, speaker, and best-selling author Oksana Esberard joins Hannah and Luke to...
Trust is fundamental to every human relationship. It is our first discovery along the EQ spectrum because it is the most important element of high-performance teams and effective organizations. In this episode, Chris, Luke, and Hannah explore what trust is and how it shows up...
