People with a growth mindset believe they can change and learn over time. In this episode, Hannah, Chris, Luke, and recurring guest, Dr. Bob Schooley, explore the characteristics of a growth mindset and how leaders can help people believe they can change. Do you have a...
For people to feel genuinely appreciated, we must go beyond simply telling them they did a good job. Instead, we must give Meaningful Recognition, which is more intentional and thoughtful. In this episode, Luke, Chris, and Ashley Hurney of MTM Recognition discuss the science and tactics of...
One single decision can have enormous consequences for our lives. Every decision we make is influenced by many factors and can have ripple effects for us and the people we lead. In this episode, Luke, Chris, and Hannah discuss what happens in the brain when...
What happens in the brain when we see something, touch something, hear or smell something? In this episode, Chris and Luke explore how memories are formed and the role of experimentation and hands-on learning with architect John Stewart. John Stewart is an award-winning architect who focuses...
What happens to trust in an organization when some "essential" workers are required to be onsite, while other "non-essential" workers work from home? In this episode, Luke, Chris, and Hannah discuss this question with recurring guest Dr. Bob Schooley and outline strategies for building trust...
All humans experience a lack of confidence and the fear that they don't belong from time to time. When these feelings and conditions occur together and persist, they can take the form of what we call "impostor syndrome." Many people – maybe as many as...
What is mindset, and how does it show up? If our behaviors are informed or even driven by our mindset, it seems crucial to be intentional about the mindset with which we approach our lives. In this episode, Chris, Luke, and recurring guest, Dr. Bob...
Whether you leverage it or avoid it, how you manage conflict will shape your leadership journey and influence your success. Because teams are made up of individuals who each have unique personalities, styles, or values, conflict is a human condition. We all face it. But...
Developed in the 1990s by James Heskett, the Service-Profit Chain is a business management model that links employee satisfaction to customer loyalty and profitability. It is a framework that shows the interrelationships of a business ecosystem, where revenue growth is an outcome of a chain of processes...
In Magic in the Room Episode #40, Luke, Chris, and Hannah explore the impact of emotion on our behavior and performance and why emotional intelligence matters for leaders. Watch the full episode on YouTube! Our next discovery along the EQ spectrum is emotional intelligence. What does emotional intelligence mean...
