Our next discovery along the EQ spectrum is showing resilience. Daniel Goleman, considered one of the pioneers of Emotional Intelligence, shared in an interview about the powerful connection between resilience and EQ. “Daniel Goleman provides a new perspective, however, on how emotional intelligence can be a critical...
Our next discovery along the EQ spectrum is Learning Nimbly. The ability to be a nimble learner is a direct result of a growth mindset. In a world where the only constant is change, and the pace of that change continues to increase, being able to...
Trust takes courage. Accountability takes courage. Leadership, by its very nature, is a courageous act. In this episode, Chris, Hannah, and Luke share personal examples of courageous moments, and discuss what it means to have the courage to step. Can you remember a time in your...
Treating Customers as Guests When was the last time you felt that someone really noticed you? I mean, not simply what you look like or something you did or didn’t do, but they saw you, they heard you, they “got” who you are and what you are...
Our next discovery along the EQ spectrum is navigating ambiguity. Communications of intent (plans, aims, objectives) are often inexact and require significant processing and inquiry to establish adequate clarity. Our brains desire certainty and are wired to anticipate what will happen next. When what happens next...
Our next discovery along the EQ spectrum is balancing stakeholders. Transformational change often requires a coalition of stakeholders that are united by a common good or shared purpose. Forming and sustaining an effective coalition requires a courageous leader capable of earning the trust and respect...
Our next discovery along the EQ spectrum is driving engagement. When we actively seek to build engagement, and we do so in a way that helps people connect to the shared purpose of the project, team and organization, we create a climate where people are...
One critical discovery along the EQ spectrum is unlocking our ability to communicate effectively. In this episode, you will learn important communication strategies and three areas of mastery for effective communicators. Can you remember a moment in your life where effective communication has significantly impacted you?...
Our next discovery along the EQ spectrum is valuing differences. This discovery is a differentiator for high-performing teams. When we join a team, project, or relationship we bring our unique life experiences, culture, and thinking style into the room with us. Mature leaders recognize the...
Our next discovery along the EQ spectrum is defaulting to action. Being action oriented should be considered “table stakes” for courageous leaders. It’s the required habit of leaders who establish legitimacy for themselves by showing up every day to DO IT! ...
