Trust takes courage. Accountability takes courage. Leadership, by its very nature, is a courageous act. In this episode, Chris, Hannah, and Luke share personal examples of courageous moments, and discuss what it means to have the courage to step. Can you remember a time in your...
The second discovery along the EQ spectrum is ensuring accountability. To ensure the type of accountability needed to execute successfully, we should focus on how accountable we are and also invite accountability from others. In this episode, Luke, Chris, and Hannah explore what accountability is and how to achieve...
In this episode, Hannah, Chris and Luke explore the question “what is service?” and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences! Chris believes that...
"Mindfulness" has become a buzzword in recent years, but what exactly is it, and how can it help us perform better as individuals and as leaders? In this episode, mindfulness & meditation coach, mental health practitioner, speaker, and best-selling author Oksana Esberard joins Hannah and Luke to...
Trust is fundamental to every human relationship. It is our first discovery along the EQ spectrum because it is the most important element of high-performance teams and effective organizations. In this episode, Chris, Luke, and Hannah explore what trust is and how it shows up...
In this engaging conversation, Stephanie Licata, International Coaching Federation (ICF) certified master coach and Purpose & Performance Group's VP of Executive Coaching Practice, joins Luke and Hannah to talk about what coaching is, what it isn't and when is a good time to consider hiring a professional...
One critical discovery along the EQ spectrum is unlocking our ability to communicate effectively. In this episode, you will learn important communication strategies and three areas of mastery for effective communicators. Can you remember a moment in your life where effective communication has significantly impacted you?...
In this episode, Luke and Chris are joined by Dr. Bob Schooley, SVP, Organizational Effectiveness Practice at Purpose & Performance Group to discuss the causes and effects of employee engagement, and what leaders can do to foster greater engagement by enhancing the employee experience. Bob has...
The gap between our intent and our behavior, or the way others consistently perceive our behavior, is a blind spot. In this episode, Chris, Luke, and Hannah share personal examples of blind spots and how they may show up for individuals, what impact they might...
Reaching the next level – moving from point A to point B – requires leaving the comfort zone and entering the growth zone. Through reflecting on the truth in our story, we are constantly becoming who we were meant to be. In this engaging conversation,...
