When done well, feedback is a powerful recognition tool that lets our team members know that we care about them as a person and we care about their ongoing development and growth. Today’s workforce craves feedback that is delivered via a coaching format focused on...
As the millennial generation grows in the workforce, managers and human resources professionals will need to develop new engagement models. Millennials, which are the generation born between 1981 and 1996, are now the dominant generation in the workforce. In the latest Gallup Engagement survey, nearly...
Goal setting is one of the most important contributions that coaching can provide others. Seeking to develop team members requires a commitment to having extraordinary conversations. Conversations DISAPPEAR. Without tangible and actionable goals, how do you support someone to grow or develop? Check out my...
I don’t really like boats. Well, I take that back. Big boats freak me out. I grew up in Oklahoma and the biggest boat that I was ever on growing up was a 20’ pontoon boat. Little Big Town’s song “Pontoon” was pretty much my...
There’s a certain kind of genius at work when leaders know that if they wanted to change, it has to start from within. How do you turn around an already-toxic culture of a 240-person company? There’s a fantastic example in the March / April 2019...
Attending the 2019 Workhuman conference last month was a great opportunity to explore new ideas and perspectives in our field. Dr. Bob Schooley and I took a few minutes to share our insights and highlights. ...
Being the introvert that I am, it took me a couple of days to process my amazing experience at the WorkHuman conference in Nashville. After some reflection and reviewing my notes, my most impactful takeaway from the conference was shared by the Arbinger Institute regarding...
In an earlier post, What is Intentional Leadership?, I introduced my basic definition of leadership: intentionally noticing areas or issues that are in need of change, choosing how to approach making the desired change, and taking action to execute the change. This definition is simple....
Email from a manager we are working with: "I think I may be missing something when it comes to this segment of our workshop. What happened to people with a good work ethic doing a good job because they’re proud and care about the product they...
I loaded up my family and headed to Tennessee for Spring Break recently (hello, Smokey Mountains!), and stopped off in Nashville for a couple days of the 5th annual Workhuman conference. Here’s my take on the high points, some lingering questions for people leaders, and...
